Privacy Policy

Effective date: 11/07/2026

Root & Rise Home Care, LLC (“Root & Rise,” “we,” “us,” or “our”) respects your privacy. This policy explains how we handle information when you visit [rootandrisehome.com](https://www.rootandrisehome.com/) or contact us with a general inquiry.

Information you share with us

When you fill out our contact form, email us, or call us, we may receive your name, email address, phone number, preferred way to be contacted, city, and any information you choose to include in your message.

If you’re reaching out for a loved one, please share only what we need to start the conversation. Please don’t include medical records, detailed health information, Social Security numbers, or payment information in our website form or in a general email. If we need more information, we’ll discuss how to share it with you directly.

How we use your information

We use your information to respond to questions, follow up about your inquiry, understand what kind of support you’re looking for, and discuss whether our services may be a fit. We may also use it to maintain records of our communications, operate and protect our website, and meet legal obligations.

Website information and cookies

Our website is hosted by Wix. When you visit, Wix and services used to operate the site may collect technical information such as your IP address, browser and device type, and the pages you visit. Cookies and similar technologies help the site work properly, remember preferences, and support site security. If analytics are enabled, they may also help us understand how visitors use the site.

You can manage cookies through your browser settings or through the website’s cookie controls, where available. Blocking some cookies may affect how the site works. For more information about Wix’s practices, see the [Wix Privacy Policy](https://www.wix.com/about/privacy).

When we share information

We may share information with service providers that help us operate the website, manage form submissions, or communicate with you. For example, form submissions may be stored through Wix, and email correspondence may be stored by our email provider. We may also disclose information when required by law or when necessary to protect someone’s safety or rights.

How long we keep information

We keep inquiry information as needed to respond and follow up, maintain business records, and meet applicable legal obligations. How long we keep it depends on the reason it was collected and whether we need to retain it.

Your privacy choices

You can contact us to ask what personal information we hold about you, request a correction or deletion, or ask us to stop following up about an inquiry. We may need to verify your identity before acting on a request. Some information may need to be kept for legal or recordkeeping reasons.

Links to other websites

Our website may link to other websites or social media platforms. Those sites have their own privacy practices, which are governed by their own policies.

Changes to this policy

If we update this policy, we’ll post the revised version here and update the effective date above.

If you have questions about this policy or how we handle your information, please contact:

Root & Rise Home Care, LLC
Phone: [513-334-7189](tel:+15133347189)
Email: rootandrisehome@gmail.com